H2O HEALTH & WELLNESS POLICIES

REFUND AND RETURNS

OUR COMMITMENT TO YOUR SATISFACTION AND PEACE OF MIND.

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a refund or exchange.

Refunds include a 30% restock fee. Standard installation is included with purchase. Customer’s home must include easy access to water main shut·off(s). Examples NOT included in standard installation:

  • Trenchwork
  • Removal of old systems
  • Extensive plumbing/additional lines.

Work that falls outside of “standard installation” will charge $150/hr. Installation charges are not refundable. Self installation voids the Manufacturer’s Warranty.

Need help?

Contact us at (928) 899-7504 for questions related to refunds and returns.